ph749 Privacy Policy

1 Who We Are

This Privacy Policy is issued by ph749 ("ph749," "we," "us," or "our"), the operator of the online casino platform available at ph749.net (the "Platform"). ph749 acts as the data controller in respect of all personal data collected from players and visitors to the Platform.

ph749 operates in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations, as well as applicable PAGCOR guidelines governing the processing of player data by licensed online gaming operators in the Philippines.

This Privacy Policy applies to all personal data collected through the Platform, including data collected during account registration, identity verification, gameplay, financial transactions, and communications with ph749 customer support. By creating a ph749 account or using the Platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

2 Personal Data We Collect

ph749 collects only the personal data that is necessary for the purposes described in this Privacy Policy. The categories of personal data we collect include:

ph749 does not collect sensitive personal information as defined under RA 10173 (such as health records, religious beliefs, or political opinions) unless specifically required for a regulated purpose and with your explicit consent.

3 How We Collect Your Data

ph749 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or update your account settings;
• Automatically — when you access or use the Platform, through cookies, web beacons, log files, and similar technologies that collect technical and usage data;
• From third-party service providers — including payment processors (GCash, Maya, BPI, BDO, Metrobank), KYC verification providers, and fraud detection partners, who may share data with ph749 in the course of providing their services;
• From regulatory authorities — ph749 may receive data from PAGCOR or other Philippine government agencies in connection with its regulatory compliance obligations.

4 How We Use Your Personal Data

ph749 uses the personal data it collects for the following purposes:

• Account Management: To create, maintain, and manage your ph749 player account, including verifying your identity and age (21+) at registration;
• Service Delivery: To provide you with access to the Platform's games, betting markets, live dealer tables, and other features;
• Payment Processing: To process deposits and withdrawals via GCash, Maya, and Philippine bank transfers, and to maintain accurate transaction records;
• KYC & AML Compliance: To verify your identity and source of funds in accordance with PAGCOR requirements and the Anti-Money Laundering Act of the Philippines;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct on the Platform;
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance;
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling and to enforce responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion;
• Marketing & Promotions: To send you relevant offers, promotions, and news about ph749 — only where you have opted in to receive marketing communications;
• Platform Improvement: To analyse usage data and improve the performance, features, and user experience of the ph749 Platform;
• Legal Compliance: To comply with applicable Philippine laws, regulations, and orders from competent authorities, including PAGCOR, the AMLC, and the National Privacy Commission.

5 Legal Basis for Processing

Under the Data Privacy Act of 2012, ph749 is required to have a valid legal basis for processing your personal data. ph749 relies on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and ph749 — i.e., to provide you with access to the Platform and its services — including account management, payment processing, and customer support;
• Legal Obligation: Processing is required for ph749 to comply with its legal and regulatory obligations under Philippine law, including PAGCOR licensing conditions, the Anti-Money Laundering Act, and the Data Privacy Act itself;
• Legitimate Interests: Processing is necessary for ph749's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your data protection rights;
• Consent: For marketing communications and non-essential cookies, ph749 relies on your freely given, specific, informed consent, which you may withdraw at any time.

6 Sharing Your Personal Data

ph749 does not sell your personal data. ph749 shares your personal data only in the following circumstances and only to the extent necessary for the stated purpose:

• Payment Service Providers: GCash, Maya, BPI, BDO, Metrobank, and other payment processors receive the financial and identity data necessary to process your deposits and withdrawals;
• KYC & Identity Verification Partners: Accredited third-party identity verification providers process your government ID and supporting documents for the purpose of KYC compliance;
• Fraud Prevention & Security Partners: Specialist fraud detection and cyber-security providers may receive technical data (such as IP addresses and device fingerprints) to protect the Platform and its players;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies may receive player data where required by law, court order, or regulatory directive;
• IT & Platform Infrastructure Providers: Cloud hosting and technical infrastructure providers who process data on ph749's behalf under strict data processing agreements that require them to protect data to at least the same standard as ph749;
• Professional Advisers: Lawyers, auditors, and compliance consultants who are subject to professional confidentiality obligations.

All third-party data processors engaged by ph749 are required to implement appropriate technical and organisational security measures and to process your personal data only on ph749's documented instructions. ph749 does not transfer personal data outside the Philippines except where required for the purposes above and subject to appropriate safeguards.

7 Data Retention

ph749 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general guide, ph749 applies the following retention periods:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLC record-keeping requirements;
• Transaction and financial records: Retained for a minimum of five (5) years following the date of each transaction, in compliance with the Anti-Money Laundering Act;
• KYC documents: Retained for a minimum of five (5) years following account closure or the completion of the business relationship;
• Gaming activity records: Retained for the duration of your account and for a minimum of two (2) years following account closure;
• Marketing preference data: Retained until you withdraw your consent or for a maximum of three (3) years of account inactivity, whichever comes first;
• Support communications: Retained for a minimum of two (2) years following the resolution of the relevant query or complaint.

Upon expiry of the applicable retention period, ph749 will securely delete or anonymise your personal data in accordance with industry best practice standards.

8 Cookies & Tracking Technologies

ph749 uses cookies and similar tracking technologies (including web beacons and local storage) to operate and improve the Platform. The types of cookies used by ph749 are as follows:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They enable core features such as user authentication, session management, and security. These cookies cannot be disabled without affecting Platform functionality;
• Functional Cookies: These cookies allow the Platform to remember your preferences, such as your language settings and display preferences, to provide a more personalised experience;
• Analytics Cookies: These cookies collect anonymised data about how players use the Platform — such as which games are most popular and how long sessions last — to help ph749 improve Platform performance;
• Marketing Cookies: Where you have consented, these cookies track your activity on the Platform to enable ph749 to deliver relevant promotions and personalised offers.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some Platform features. For more information about managing cookies, please refer to your browser's help documentation.

9 Security Measures

ph749 takes the security of your personal data seriously and has implemented appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and ph749 servers;
• Encrypted storage of sensitive data, including passwords (stored as salted cryptographic hashes) and financial account details;
• Role-based access controls, ensuring that only authorised ph749 personnel with a legitimate business need can access personal data;
• Regular internal security audits and vulnerability assessments of the Platform's infrastructure;
• Incident response procedures to detect, report, and address personal data breaches in a timely manner in accordance with NPC notification requirements.

10 Your Data Protection Rights

Under the Data Privacy Act of 2012 (RA 10173) of the Philippines, you have the following rights in respect of your personal data held by ph749:

• Right to Be Informed: The right to be informed of how your personal data is being collected and processed — which is the primary purpose of this Privacy Policy;
• Right of Access: The right to request a copy of the personal data ph749 holds about you, along with information about how it is processed;
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data ph749 holds about you;
• Right to Erasure (Right to be Forgotten): The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to ph749's legal retention obligations;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format and to have it transmitted to another data controller where technically feasible;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on ph749's legitimate interests;
• Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of the above rights, please contact ph749 customer support via live chat from within your account, or by email at [email protected]. ph749 will respond to all data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case you will be notified of the extension.

If you believe that ph749 has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

11 Children and Minors

The ph749 Platform is strictly intended for individuals who are at least 21 years of age. ph749 does not knowingly collect personal data from persons under the age of 21. Age verification procedures are applied at registration and prior to the processing of any withdrawal.

If ph749 becomes aware that personal data has been collected from a person under the age of 21, that data will be immediately deleted and the associated account will be closed without notice. Any funds deposited by an underage individual may be reported to the relevant authorities and will not be returned in the ordinary course.

12 Changes to This Privacy Policy

ph749 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. The effective date at the top of this page will be updated whenever material changes are made.

Where changes are significant, ph749 will notify registered players via the email address on file or by displaying a prominent notice on the Platform prior to the changes taking effect. We encourage you to review this Privacy Policy periodically to stay informed about how ph749 protects your personal data.

Your continued use of the ph749 Platform following the posting of any changes to this Privacy Policy constitutes your acknowledgement of those changes. If you do not agree with any changes to this Privacy Policy, you should cease using the Platform and close your account.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or ph749's handling of your personal data, please contact our Data Protection team through the following channels:

• Live Chat: Available 24/7 directly within the ph749 Platform after logging in — the fastest way to reach us;
• Email: [email protected] — please include "Privacy Request" in the subject line for data-related inquiries;
• For Responsible Gaming queries: Visit our dedicated Responsible Gaming page for support resources and self-exclusion tools.

ph749 aims to acknowledge all privacy-related inquiries within one (1) business day and to respond substantively within thirty (30) calendar days. For complex requests — such as full data access requests involving large volumes of data — we may require additional time, and will notify you accordingly.

For escalated concerns or formal complaints, you may also contact the National Privacy Commission of the Philippines directly through their official channels.